Copyright © 2009 ACS INFORMATICS PVT LTD.
Our mission at ACS is to provide right-shore support services at a competitive cost utilizing start-of-the-art technology and a
blend of global centers and workforce. Our technical and help desk solutions can be customized to meet the needs of your
business. They allow optimal flexibility in developing, managing and controlling skills-based routing of calls to compliment your
internal processes. Co sourcing with ACS allows companies to deliver one centralized, 24/7, multi lingual helpdesk where Sun
never sets not only to their clients and customers but to their employees as well.
SERVICE OFFERINGS
The wide range of contact center offerings at ACS have the necessary depth and breadth to meet our customer requirements by improving efficiency through increased accuracy, reduced turn around time, multi lingual 24 / 7 support and more. Our teams are empowered to support our customers consistently for higher satisfaction irrespective of the mode of communication used - voice, email or chat. Our offerings
include:
blend of global centers and workforce. Our technical and help desk solutions can be customized to meet the needs of your
business. They allow optimal flexibility in developing, managing and controlling skills-based routing of calls to compliment your
internal processes. Co sourcing with ACS allows companies to deliver one centralized, 24/7, multi lingual helpdesk where Sun
never sets not only to their clients and customers but to their employees as well.
SERVICE OFFERINGS
The wide range of contact center offerings at ACS have the necessary depth and breadth to meet our customer requirements by improving efficiency through increased accuracy, reduced turn around time, multi lingual 24 / 7 support and more. Our teams are empowered to support our customers consistently for higher satisfaction irrespective of the mode of communication used - voice, email or chat. Our offerings
include:
BUSINESS PROCESS OUTSOURCING
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